405.593.1690
Sales & Service
POS systems start with software and hardware sales, but we are a service company. We offer every client our on-site services, help desk and maintenance contracts. Free consultation and service estimates are available. Web demos, documentation, links, customer recommendations and on-site or showroom demonstrations are provided.
Consultation
Onit POS is a retail automation specialist. We can answer your questions about problems, solutions, hardware, software, Best Practice and policy. Our management has over 20 years experience installing and supporting point of sale systems. We welcome you to use our experience as a resource when planning your new business or system upgrade.
Help Desk
For our warranty and maintenance clients, our Help Desk is available to provide technical, operational and application assistance. And, of course, our remote support through the internet is PCI compliant with 2-phase authentication. The Desk cooperates with the Service Department to escalate incidents and recommend the proper course for remediation.
Training & Deployment
Sophisticated POS systems are not to be taken lightly. POS (and all technology, for that matter) is packing in more complexity, i.e. more bang for the buck. Our customers learn how to use their system properly to reap the benefits it provides. Our years of experience working with retailers, grocers and restaurateurs help us to make this learning curve as short as possible. Proper configuration and installation are also vital to insure a successful and pain free implementation.
Field Service & Depot Repair
For many clients, on-site repair services are mandatory, and Southwest takes that responsibility very seriously. We are a service company. We have a 24/7 Emergency Call Line and a Help Desk. Hardware and software warranties and maintenance plans are provided to every client. For those customers with less mission-critical needs, we offer depot repair; we will fix equipment shipped or bought into our offices.
Time and Attendance Systems
Credit Card Processing Equipment
Credit Card Processing Services
IT Management of your entire business